A5P - Adult Education 203: Surviving Awkward and Difficult Conversations

In this Powered by Adult Learning discussion, we will discuss and learn:

how conversations go wild
the premise and exercise of active listening and the three elements behind every conversation
how to use the 4Cs to de-escalate emotionally fraught and potentially explosive conversations
how to use the 4Es to bring the appropriate intensity and rigor to necessary conversations
two great resources for those who are committed to having meaningful conversations